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05Client Experience

Paragon Touchpoint

Client Communications & Engagement Suite

Paragon Touchpoint runs the recurring, client-facing communications that quietly consume staff hours — drafting firm-compliant, client-specific messages in your firm's voice and surfacing them on the right trigger, held for review before they go out. It manages onboarding sequences end to end, surfaces life events and deadlines (birthdays, milestones, renewals) before they're missed, and re-engages dormant relationships automatically — without losing the personal touch.

HomeSolutionsParagon Touchpoint
What We Build & Integrate

Three integrated workflows. One outcome: every client touchpoint, on time and on brand.

01

Client Onboarding Sequences

From welcome message to document collection, scheduling, and first-90-day check-ins, Touchpoint prepares the full onboarding sequence with personalized, firm-compliant touchpoints — each queued for review before it goes out — so no new client slips through the cracks.

02

Life-Event & Deadline Alerts

Continuously surfaces the client signals and dates that drive timely outreach — milestones, life changes, renewals, and filing deadlines — and drafts the right message for each context.

03

Re-Engagement for Lapsed Clients

Identifies clients who haven't been meaningfully contacted recently and launches personalized, compliant re-engagement — bringing dormant relationships back into active dialogue without manual lists.

Ready to make every client feel like your only client?

Touchpoint prepares the right client message at the right moment. Discover how to scale the personal touch across every client, without it ever feeling automated. Schedule a 20-minute conversation about where this could deliver the most value for your team.